About us

The Mac repair counter in Ampang, since 2017.

iPRO Ampang has fixed Macs at the same Taman Dagang counter since 2017. Apple Certified, walk-in only, and every diagnosis happens where you can see it, and most repairs too.

Fixing Macs in Ampang since 2017

iPRO Ampang opened as a Mac repair counter in Taman Dagang, Ampang, in 2017, and every repair since has happened at the same shopfront. What started with screens and batteries has grown to cover every MacBook, iMac, Mac mini, Mac Studio and Mac Pro built since 2012, Intel and Apple Silicon alike.

The shop still runs the way it did on day one: you bring the Mac in, we look at it together, and nothing gets opened until you've agreed the price.

Apple Certified Independent Repair Provider: what it means

Apple has certified the iPRO Ampang workshop and trained our technicians as an Independent Repair Provider (IRP), and every job runs through Apple's own diagnostics before and after the repair. Genuine and original-grade parts are used throughout, matched to what your specific model needs.

We are not an Apple Authorised Service Provider; that is a different programme. Being certified as an IRP instead is what lets us open a Mac down to component level on the logic board rather than replacing it outright, and price accordingly.

Repaired in front of you

There's no back room at iPRO Ampang. Screens, batteries and keyboards are done at the counter, in view, while you wait or run an errand nearby. Logic board and liquid damage jobs are diagnosed at the counter in front of you, then repaired on the bench, and we call you when the Mac is ready to collect.

One counter, every device

Mac repair is what this site covers, but the same Taman Dagang address also runs iPRO Ampang's phone, iPad and Android repair counter, so a cracked iPhone screen or a Mac battery swap can often be sorted on the same visit.

How we work

Our technicians diagnose first and quote second, always in that order. Every job is tested with Apple diagnostics, priced as one fixed figure, and warrantied on parts and workmanship once it's done. We don't keep a Mac longer than the repair needs, and we don't add anything to the bill beyond the quote you approved.

Real reviews

What customers say

★★★★★
“Very efficient and ready within 2 hours as promised. even diagnosed further to advice what needed to be fixed. Highly recommended.”
Nazlan NasirNazlan NasirGoogle review
★★★★★
“Good service, honest with pricing and advises given to repair. 🥰🥰🥰🥰 Recommended & staffs pun semua professional, worth the time of waiting 💯💯💯”
Bianca BrandFacebook recommendation
★★★★★
“Service very good, they are so kind. Even I keep asking about my device, they answer politely and explain everything clearly.”
Izzati AisyahGoogle review
FAQ

Frequently asked

Is iPRO Ampang an Apple Store?
No. We're an Apple Certified Independent Repair Provider, a separate business Apple has trained and vetted to repair Macs to its standards. We're not an Apple Store or an Authorised Service Provider.
How long have you been repairing Macs?
Since 2017, at the same Taman Dagang, Ampang address. See our full price guide for what a repair costs today.
Do you fix devices other than Macs?
Yes. iPRO Ampang's sister counter at the same address repairs phones, iPads and Android devices, so you can bring more than your Mac on one visit.
Can I see reviews from real customers?
Yes, read them on our reviews page, or check Google and Facebook directly; we don't write or edit what's posted there.

Ready to fix your Mac today?

WhatsApp us your model and the problem for a fast quote, or walk in to Taman Dagang, Ampang. No appointment needed.

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